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Midnight Velvet - Got first catalog

Prices are 20- 40% above anywhere!!! I checked items I buy regularly- my price for SAME purse, perfume and top EXACT 89$ their cost 200$$$ OMG no way!!! Ridiculous
1.5
Details
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money
Website
#1189015
January 16, 2018 There is nothing good about midnight velvet, customer service is horrible they have incompetent people working in that department. Midnight velvet sent me a statement that clearly SAYS THE TOTAL AMOUNT I OWE, so I went on line to make the payment,...
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1.0
I didn't like
  • I wish i can give them a zero
#1170425
very unhappy with product. the dress was not a good quality of velvet. I gave the bonnet dryer to someone as a christmas gift and the dryer don"t get hot. Will be senting back the dryer. the catalog have the product looking good but bad quality. this was my first time...
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2.5
Product
I didn't like
  • Product was not up to my appoval
#1166016
On November 27th I made an order for christmas which entailed gifts and pajamas. The order was stalled until December 4th when i called to get the delivery status. I was told the order did not ship because they could not obtain my credit report. Credit Report?!! They...
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1.0
#1143592
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Midnight Velvet - Very disappointed with Bed Spread

I purchased the turquoise peacock bed spread. I didn’t open the package till 4 weeks later due to an illness. It had dark spots on it, as if it was used and repackaged. Really! I wasn’t able to return due to the time frame so I followed the care instructions and the spots are still there and I am still paying for it. Lesson learned on not opening package immediately and the quality of product.
2.9
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1128657
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Midnight Velvet - Bad service

I placed an order for three items the three items came and I could not fit them they were too big or items were returned Midnight Velvet then sent me a bill for $40 I called and I'm told that's shipping why am I being billed for shipping for items that were returned
4.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1069338
You need to be lucky to order the right size and the exactly right item, otherwise you will end up with loosing money. Their shipping charges are high and returns are not free. Their quality is not always good, and here, you also have to be lucky, so read description...
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Anonymous
Anonymous

This is The Most Scandalous Crooked Retailer I've Ever Dealt With Even When you Prepay for Items To Ship Back To Them The Still Charge Your Midnight Velvet Acct,With a Shippin...

#1061531
I love everything I have ordered. The CSR's are very knowledgeable about their products, very courteous. I have never had to return anything!!
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Anonymous
Nolana

This seems like a bogus review. It's not often you see a 5 star rating indicting you didn't have to return anything BUT still implying you had interaction with customer servic...

5.0
#1018906
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Short Review on February 20, 2017

Trying to make a payment online. I make $25.00 payments and the message I get is (pay the current balance) I don't want to pay the full balance. So this is a nuisance.
3.8
Details
Advertised vs Delivered
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money
#1011382
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Doll Review

Bought 2 doll heads hands came off as soon as kids started playing w them hair matted as soon as they started brushing them they really wasnt i expected for the price i pd orded other dolls from co they were emaculate
Product
#996331