Product: Midnight Velvet Customer Care Clear all filters (4 of 4 reviews match)
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I will never purchase another item from Midnight Velvet unless I'm purchasing it in my dreams. I returned every item because the quality was not as good as it appeared in the catalog. Some were too big or too small as well. I returned these items in a timely manner and...
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1.9
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Midnight Velvet Customer Care
I liked
  • Products are ok
I didn't like
  • Incompetent business practices
  • Way they handle returns
#938729
I have never had any previous problems and have always paid my bill in full.Recently I made a purchase for $26.94 and paid it immediately upon receipt of the invoice statement. Two months later, I'm still going back and forth with their clerical department showing...
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Lake Hiawatha, New Jersey
Product
Midnight Velvet Customer Care
#860763
I ordered one pleather jacket from Seventh Avenue website, and one gold ring off Midnight Velvets site. Same company owns both. My jacket arrived smelling like horrible chemicals. I have been forced to not use it yet trying to get rid of this stench! Seventh Avenue...
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Midnight Velvet
Midnight Velvet

Hello, We are sorry to hear about your experience with us. Please contact us at socialmv@midnightvelvet.com for us to look into your account and hopefully resolve these issues...

2.3
Product
Midnight Velvet Customer Care
#539456

Midnight Velvet Customer Care Review

#874339
5.0
Details
Great purchases &! the one time I didn't like something I had no problem Returning it! Been buying items for years I love the company! FYI for those who complain about getting beautiful catalog Trash it big freaking Deal
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