Contact Midnight Velvet

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Summary of Midnight Velvet Customer Service Calls

77 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
02:49 AVG CALL DURATION
9% ISSUES RESOLVED

Customers Contact Midnight Velvet to Ask about:

Payments and Charges:

  • “Make a payment”
  • “I made a payment over the phone with my card and now its saying payment wasnt taken”
  • “Make payment”

Return/ Replace:

  • “Return”
  • “Returned order”

Account:

  • “I want to pay a pass due balance”
  • “Need my account number”

Other:

  • “I need to order a plug for my fountian”
  • “My business”
  • “Get a catalog mailed 2 me”

About Midnight Velvet

Top 5 Midnight Velvet Services

Customer Care, Shipping Service, Delivery Service, Deal

Top 5 Midnight Velvet Products

Account, Shoes, Clothing, Entertainment Center, Shirt

Top 5 Likes about Midnight Velvet

Products are ok, Great styles

Top 5 Dislikes about Midnight Velvet

Customer service, Credit department, Way they handle returns, Product was not up to my appoval, Not helpful or honest with problems

Summary

Midnight Velvet was founded in 1987. The company deals with fashion apparel, accessories, and shoes, glamorous jewelry, fragrances, bed and bath items, exotic home decor, gifts and collections. The dedicated team of artists, designers and fashion merchants is constantly traveling to the most exotic destinations in the world to find the right products. Midnight Velvet also offers to use the advantage of Choose 'N Charge credit plan that lets the customers get the best of Midnight Velvet without waiting. Low monthly payments make it all possible. Other benefits of Midnight Velvet include Wish Lists and Gift certificates. The goods may be returned within 60 days.

Midnight Velvet reviews and complaints

Midnight Velvet is ranked 130 out of 1932 in Footwear and Clothing category

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Midnight Velvet Stats

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