Midnight Velvet Contact Information

Customer Service:

  • (800) 560-8151

Customer Service/Help:

  • (800) 549-0367
  • (877) 787-2674

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Currently you can call only US numbers.

Headquarters Address:

Midnight Velvet
1112 7th Avenue
Monroe, WI 53566-1364
USA

Other Info:

from 8:00 a.m. to midnight (Central time)
socialcs@sccompanies.com

Social Networks:

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Summary of Midnight Velvet Customer Service Calls

102 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
02:56 AVG CALL DURATION
29% ISSUES RESOLVED

Customers Contact Midnight Velvet to Ask about:

Payments and Charges:

  • “Make payment”
  • “Make a payment”
  • “I made a payment over the phone with my card and now its saying payment wasnt taken”

Return/ Replace:

  • “Returns”
  • “Return”
  • “Returned order”

Account:

  • “Password”
  • “I want to pay a pass due balance”
  • “Need my account number”

Shipping and Delivery:

  • “When is my order gonna be delivered”

Product/ Service:

  • “I need to order a plug for my fountian”

Other:

  • “Get a catalog mailed 2 me”
  • “Would like to become a member”
  • “My business”

Midnight Velvet Rating Stats

2.4 out of 5 stars
based on 60 reviews
See all 166 reviews reviews

Rating stats

  1. 24 reviews
  2. 10 reviews
  3. 8 reviews
  4. 10 reviews
  5. 8 reviews

About Midnight Velvet

Top 5 Midnight Velvet Services

Customer Care, Shipping Service, Deal, Delivery Service

Top 5 Midnight Velvet Products

Account, Shoes, Clothing, Entertainment Center, Shirt

Top 5 Likes about Midnight Velvet

Products are ok, Great styles

Top 5 Dislikes about Midnight Velvet

Customer service, Credit department, Way they handle returns, Product was not up to my appoval, Not helpful or honest with problems

Summary

Midnight Velvet was founded in 1987. The company deals with fashion apparel, accessories, and shoes, glamorous jewelry, fragrances, bed and bath items, exotic home decor, gifts and collections. The dedicated team of artists, designers and fashion merchants is constantly traveling to the most exotic destinations in the world to find the right products. Midnight Velvet also offers to use the advantage of Choose 'N Charge credit plan that lets the customers get the best of Midnight Velvet without waiting. Low monthly payments make it all possible. Other benefits of Midnight Velvet include Wish Lists and Gift certificates. The goods may be returned within 60 days.

Midnight Velvet reviews and complaints

Midnight Velvet is ranked 145 out of 2058 in Footwear and Clothing category

Payment Methods

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Midnight Velvet Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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