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2.6 Based on 36 reviews
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    • Products are ok 1
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    • Customer service 7
    • Credit department 5
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Received order # 57192424001. Lorraine M. Coleman Missing item #Vv741760 Sophie Cross Body Bag. Have the Bronze, no explaination for the missing bag. Please advise, thank you.

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Stay away from this den of thiefs if they get a chance they will not charge your credit card but out your order in an account. Not bill you for months then hit you up for over %150 interest if you include there "account fees". If you don't pay they put it on your credit report. Simple extortion.

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I purchased the round entertainment center because it was different and looked nice . My problem is it way way too short/small . I never thought i as an average sized woman would stand taller than an entertainment center.i sort of feel cheated out of a foot .it a shame that something so nice would be short changed . If midnight velvet would make it at least an average size of 5ft you would sell much more ....who wants to stand taller than their... Read more

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I have ordered the same Bejeweled Romance Bedskirt 3 times and received the wrong one 3 times. what is going on I have contacted your company 3 times and they tell me it is the one..well dark purple and light purple don't match at all and the material is nothing like my comforter. when you receive it back check the catalog and look at the bedskirt i sent back. this is my first order with your company and can't believe i am having so much... Read more

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I too believe the prices are high. Shipping prices are high, and return policy is beneficial only to Ashro, not the customer.

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I had to send a pair of shoes back for different size i was wondering if you got them yet ty debbie long

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Great purchases &! the one time I didn't like something I had no problem Returning it! Been buying items for years I love the company! FYI for those who complain about getting beautiful catalog Trash it big freaking Deal

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Why Am I Being BILLED??? I Haven't ORDERED From Your Company. Last TIME I ORDERED Was April OR May 2015.... Your Company WANT'S $469.55 ... WHY? I'M NOT GOING TO PAY ... Give me some PROOF that I.O.U.

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Had bought a couch from midnight velvet and its awful! Very uncomfortable, I'm 5'1 and its to small for me! Hard and lumpy! Cant send it back! Bs and pissed off!

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I have never had any previous problems and have always paid my bill in full. Recently I made a purchase for $26.94 and paid it immediately upon receipt of the invoice statement. Two months later, I'm still going back and forth with their clerical department showing proof that the invoice was paid since they have no record. 6 different documents from my bank is not good enough I guess. Morons. They've lost a customer and I have always been a good... Read more

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