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I have purchased several items from this company. Only one item didn't fit as it should, but that is my build, not the item (I gave it to my daughter). I have one outfit that is my favorite, purchased over a year and a half ago - I think my co-workers are probably...
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4.3
I liked
  • Great styles
#994418
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I ordered a fleece cape for my Mother,but some how was billed for that and a christmas house i didnt order. Didnt even show on the receipt that i even ordered this house but still got billed for it. Very displeased with this company, i will never order from them again....
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I didn't like
  • Incompetent business practices
#970243
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I will never purchase another item from Midnight Velvet unless I'm purchasing it in my dreams. I returned every item because the quality was not as good as it appeared in the catalog. Some were too big or too small as well. I returned these items in a timely manner and...
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1.9
I liked
  • Products are ok
I didn't like
  • Way they handle returns
  • Incompetent business practices
#938729
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Midnight Velvet Staff Review

Midnight Velvet
#1018906
5.0
I love everything I have ordered. The CSR's are very knowledgeable about their products, very courteous. I have never had to return anything!!
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Short Review for February 20, 2017, Pc_payment

Midnight Velvet
#1011382
3.8
Trying to make a payment online. I make $25.00 payments and the message I get is (pay the current balance) I don't want to pay the full balance. So this is a nuisance.
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Doll Review

Midnight Velvet
#996331
Bought 2 doll heads hands came off as soon as kids started playing w them hair matted as soon as they started brushing them they really wasnt i expected for the price i pd orded other dolls from co they were emaculate
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Figurine Review

Midnight Velvet
#971313
3.1
I EvelynTolbert' Just bought an stature from U all and a It sucks.In the pass I have purchase 2 of them in the pass.and they were of good guality but this one is very cheep looking.And one other thing I did not receive a invoice sheet or a return sheet.I am very unsatisfied.So to ever it may concerned please send me a return slip A S P-Mrs.Evelyn Tolbert.
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I purchased the round entertainment center because it was different and looked nice . My problem is it way way too short/small . I never thought i as an average sized woman would stand taller than an entertainment center.i sort of feel cheated out of a foot .it a shame...
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#899458
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I have ordered the same Bejeweled Romance Bedskirt 3 times and received the wrong one 3 times. what is going on I have contacted your company 3 times and they tell me it is the one..well dark purple and light purple don't match at all and the material is nothing like...
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Anonymous
Anonymous

I just received the exact same one. It is clearly lavender and nothing like the comforter. Just say you don't have it and quit wasting my time

Product
#895300
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I have never had any previous problems and have always paid my bill in full. Recently I made a purchase for $26.94 and paid it immediately upon receipt of the invoice statement. Two months later, I'm still going back and forth with their clerical department showing...
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#860763
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0n April 10 th i returned the two items you sent and was not satisified and the third item"elephant wine bottle holder" was delayed, which is fine. the other item vv-naughty alce 1.7 oz was returned and a free item also sent back. i sent you a check for $ 50.93. this...
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#855588
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I paid this company every month for 6 months and they claim they never received the payments.... I mailed an entire packet of paperwork from my bank proving the payments...they claim they never received it... I faxed 12 pages of proof...they claim they never got the...
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2.3
I liked
  • Products are ok
I didn't like
  • Not helpful or honest with problems
  • Credit department
  • Incompetent business practices
#844588
Reply to reviews
I received a bill for purchases I never made. Never even had an account with them. I called and the first person I spoke with accused me of lying about my purchases. Hung up s called back and was helped by someone nice. Who told me it was company error that an...
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Anonymous
Anonymous

Purchased ring several years ago from these thieves. I was a fool for paying $200.00. Found exact same ring and quality for $50.00 elsewhere. Stay away! They are CROOKS!

Anonymous
Anonymous

I had a similar experience they are on my credit report and have been there since 2009. i just learned how to dispute it and they responded with please send in a police report...

#841124
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According to Invoice statement just received today 05/08/2016 from Midnight Velvet they received my mail in order 03/01/2026 reference no. 1659728746 then it says transaction description purchase thank you purchase charges 208.86 Account number 520 028 387 4550 then...
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#826552
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