3.2
  • Credit department3 votes
  • Customer service1 votes
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Wow after reading all the complaints on this company I don't want to order from this company anymore. Thanks for the heads up. Add comment

  • Mar 16
  • Shopping
  • Huntsville, Texas
  • Clothing
  • 90
  • REVIEW RATING 4/5

I got a hard mark on my credit for a 100 limit. First of all the clothes in the book draw you in. I purchased 2 items neither were in good quality so I sent them back. the total was 82.30 which included 13.99 for shipping. They told me I had to pay 13.99 for shipping plus 7.99 to return it. I called and discovered I only have a credit limit of 100. what in the what. I received a hard mark on my... Read more

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Zebra quilt was horrible! Unreal cheap an dirty Add comment

  • Mar 10
  • Footwear and Clothing
  • Clothing
  • 33
  • REVIEW RATING 3/5

someone had ordered a gift for me from this company. Order was placed on 12/8/14. I have received my gift today- MARCH 10 2015!!!!! 3 MONTHS !!!! Unfortunately this is not an item i can wear but now i can not even exchange it because its beyond 60 days of their return policy. I do not know how much this gift was and i can not check it online because when i input all the info it asks me for it... Read more

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  • Feb 10
  • Footwear and Clothing
  • Fayetteville, North Carolina
  • Credit Card Acccount
  • 400
  • REVIEW RATING 5/5

Please don't be fooled by their approved credit card offers you receive from this company. ITS FALSE ADVERTISEMENT. I didn't apply for deffered payments. This is crazy; business' have been sued for lesser reasons. The products are great but not worth the hassle you receive when making orders. I have closed this account and decided to use other true advertisement accounts for my shopping needs.... Read more

Was this review helpful? 4 2

  • Jan 28
  • Products
  • Cleveland, Ohio
  • Catalog
  • 2
  • 2
  • 328
  • REVIEW RATING 5/5

I HAD CREDIT REPORT DONE AND TO MY SURPRISE THERE WAS UNPAID ACCOUNT MIDNIGHT VELVET,GINNY'S, AND SWISS COLONY ALL THESE COMPANY HAVE THE SAME ADDRESS. IF YOU HAVE GOOD CREDIT THEY WILL SEND YOU A HIGHLY DANGEROUS CATALOG IF YOU DO NOT DESTORY THIS CATALOG AS SOON AS YOU RECIEVE IT. ARE IF IT FALL INTO THE WRONG HANDS ANYBODY AND I MEAN ANY BODY CAN BUY PRODUCT IN YOUR NAME THEY NOT USE CREDIT... Read more

Was this review helpful? 3 2

  • Jan 27
  • Online Shopping
  • Butler, Pennsylvania
  • Online Order
  • 177
  • REVIEW RATING 4/5

i made an order on the 22nd and it was received on the 23rd understandable for that part.... however... I had got 2 day shipping on my order of 3 items. I waited and waited used the tracking which was slow and never correct not to mention each one of my items has been shipped by its own box!!! Each has a suddenly different shipping number not to mention the fact I am still waiting on my 3rd... Read more

Was this review helpful? 1 0

  • Jan 05
  • Footwear and Clothing
  • Bisbee, Arizona
  • Jeans
  • 225
  • REVIEW RATING 5/5

My mother sent me an order of jeans that were to big. I was unclear about their exchange policy. I can't tell you how many people I had to speak to. To finally have someone say they knew what I needed to do. Well the information was still incorrect because when i got home from vacation 2 weeks later. The original box with the wrong size jeans. Was sent back to me and sitting on my porch. I just... Read more

Was this review helpful? 4 0

I have been dealing with them for about 3 years was about 3days last made an order for Xmas wouldn't send it I have never made a downpayment they wwanted 90$ really messed up Xmas thanks mnv Add comment

  • Dec 11, 2014
  • Footwear and Clothing
  • Rockport, Texas
  • Payment Plan
  • 2
  • 2
  • 432
  • REVIEW RATING 5/5

Just wait. They will *** too. Just a matter of time. I have been with them for one year. Paid my bill early plus some extra at times. To stay in good standing. I'm one that takes great pride in paying my bills on time or early. I had to go into the hospital for a major surgery. I was in CC for ten days. I missed one 25 dollar payment. As soon as I could I called them. They were so rude to me... Read more

Was this review helpful? 8 0

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