Midnight Velvet

I ordered some black sandals with roses coming up the front in a size 8 and a half. It was told to me that I would receive them by the 5th. The make and model number is va65741. Th...

Midnight Velvet is extremely easy to work with and they are very accommodating. I have been a customer for over 10 years. I utilize the online payment process and to manage ...

I have had a account with midnight velvet for 6 months now with a "credit limit of 250.00 i have paid my payments before due date every month and have paid my account down to 160.0...

Midnight Velvet guarantees customer satisfaction, but does not give customer satisfaction. Midnight Velvet offers credit, then sells inferior product, and will not take product ba...

Absolutely the worst customer service ever!!! They will go as far as to lie to you to get rid of you by giving you the number to another department that does not exist. They told m...

The one issue I saw was that even it's affiliate companies like Seventh Avenue, always ask for 25% of your order, before they will ship anything. Midnight Velvet did this to me an...

Recently ordered a floral arrangement which was shipped from factory with cracked ceramic container and flowers/greenery missing on stems. Have ordered successfully from you in the...

So MY MOM went through this companys catalog WITH CLOTHES IN IT. She called and ordered some things on credit. they asked her for the # on the back of the catalog i guess. So now ...

I use to order from Midnight Velvet because I could pay them monthly. It didn't take me long to learn that wwas a bad idea. For starters, I ordered two suits that ran me about ...

:"' I purchased a gown and robe set that were very poorly made. The first gown set was delivered with a broken strap. The little plastic piece on both strap of the second set was ...

I've been trying 2 pay a passed due account. I have been given 6 differnt numbers 2 call and have left msgs,not yet have I received anything from anyone. This has been going on...

None of the employees of above company say what the others say.All say different..about your account. about your orders... Just a big mess....All the employees act like...

WIll never order from midnight velvet again. charged a $10.00 late fee for items I returned then $7.95 for a freaking smartlabel and another $16.95 for shipping. WTH? It doesn't ma...

A faithful customer for over 5 years, this year I was a flood victim in Nashville, Tn and athough financially burdened,I send monthly payments of $25.00. This is less t...

I had ordered a Chaise for my bedroom. When it came I was very disapointed. It was made out of cheap wood, which seemed to have been stained like 3 days before it was shipped. The ...

Midnight Velvet offers a credit when you apply they fine all kind of reasons not to give you a credit card. I think companys like this are full of it. hopfully they will learn whe...

I emailed them 2 times about a skirt that is so long I can pull it up to my chest with high heels on before it fits right. I 'm 5'5 and they wont even wright back. So I...