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    • Customer service 5
    • Credit department 4
    • Way they handle returns 1

Medallion is great, love the color & patina. Pillows are just the pop of color I wanted but do not care for the stretchy fabric and very spongy feel. I think the medallion & pillows were bith overpriced but they look good in my LR, service was quick so I am satisfied because I did not find comparable elsewhere. Not sure if you can see pillow in pic. . Read more

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I ordered a gift for someone. They delivered it. Person was home didn't receive it did not ring bell. Tracking said left in front of door. Thats why no one received it. U should not leave package atfront door only to person Add comment

I canceled my account with Midnight Velvet due to the fact they sent my name to a collection agency for .75!!! I only owed them 40.75 and the bill wasn't due until 01/26/2016. Their products cost too much for the poor quality of their merchandise. I hope that their stock prices plummet and they are driven out of business for overcharging and harassing good customers. And if they are affliated... Read more

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I have never had a problem with Midnight Velvet. I order and it comes right away. Customer Service has always been great. I do not order the clothes but I did return some bedspreads but it was credited right back to my account. I am happy with Midnight Velvet. Read more

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I feel the same way I thinks its a way of them getting your personal information. Fraud they is Add comment

Midnight velvet is the only company I buy from there products or so nice.i love there clothes there shoes .every thing is very worth the money .they have sure won my respect to buy from them .thank you Melissa Haddock Read more

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Cheap cheap cheap product. Dollar store quality sold to me for $90. Really?? I cam buy 2 stylish shoes at dsw for the same price. At least be decent enough to sell products worth what you charge for? I am returning this first thing in the morning. and oh it was impossible for me to leave a one star review. Their credit process is also dishonest. I hope I don't get any hassles with the... Read more

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I believe there is a law preventing this. I bought a new condo and my 84 years young mom wanted to send me a house warming gift so we browsed the catalog and I found some musical sconces. My mom called in the order because she has an account with the but wanted the gift to be sent to me. She provided my name and address and the sconces arrived. I was please with the item but the next thing I... Read more

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They over charged me on my bill. And sent it to the Collection departure saying that I owe them more. Add comment

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