Midnight Velvet Complaints and Reviews

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Midnight Velvet
Main address: Customer Returns 52732-6676 Clinton IA
1-877-787-2674, 800-383-5283, , https://midnightvelvet.custhelp.com/app/ask
  • 41+3 mobile complaints
  • $2.2K claimed losses
  • $51 average
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  • 1 day ago
  • Shopping
  • Order Processing
  • 18

THEY SAY YOU ARE PRE-APPROVED THEN DENY YOU I HAVE NEVER SEEN A COMPANY EVER LIE LIKE THAT LIKE ORDER OUR STUFF AND YOU CAN'T RECIEVE IT WITHOUT PURCHASING IT WITH YOUR MONEY BECAUSE YOU DIDN'T PASS OUR CREDIT SCORE -ARE YOU SERIOUS STOP SENDING YOUR TRASH CATALOGS TO MY HOUSE BECAUSE THEY ARE GOIN STRAIGHT TO THE TRASH BARREL......YOU ARE NOTHING MORE THAN HUSTLERS THAT SELL DRUGS ON THE STREET... Read more

Was this review helpful? 1 1

  • Aug 21
  • Footwear and Clothing
  • Grand Rapids, Michigan
  • Scam
  • 183

STAY FAR AWAY FROM BLACK VELVET AS YOU CAN THEY ARE A SCAM. when you call them to inquire about the Pre Approved credit line they become irritated. They have to run a credit check and tell you rather you are approved or not. Then they proceed to ask you for down payment up front. The catalogs they are sending out is very misleading and should be a law against doing such false advertising. Every... Read more

Was this review helpful? 5 9

  • Aug 20
  • Footwear and Clothing
  • Albuquerque, New Mexico
  • Subscription Cancellation
  • 4
  • 4
  • 102

Why does the catalog you get in the mail contain almost all black accessories and mostly black models all the sudden lol are you all afraid the rioting will make it to your stores and if it does maybe someone in the crowd will stand up for your store and say, Hey Yall they have black models in their catalogs so let's not loot it, tear it up and burn it down Otay? And the crowd yells ok we won't!... Read more

Was this review helpful? 0 5

  • Aug 07
  • Footwear and Clothing
  • Bad Company Reputation
  • 1
  • 1
  • 11

Wow after reading all these bad reviews about this company I've threw my catalog away I want to thank everyone for sharing it has really helped me to avoid the drama and hassle of dealing with a company so complicated an completely incompetent such as this one. Read more

Was this review helpful? 0 0

  • Aug 05
  • Footwear and Clothing
  • Lexington, Kentucky
  • Bad Products
  • 2
  • 2
  • 221

I recieved a catalogue yesterday saying I was preappoved for 400.00 should I send my order form in because from what I read you guys would turn me down anyway even tho I make the money to make the payments on the products I ordered?I don't to waste my time bbecause like yours it important also.So email me @ellenvickers7040 if I am approved or not my name is Elen Vickers. Thank You for your... Read more

Was this review helpful? 0 4

Love your company.ordered 2 ,dressed and a pocketbook.thiswas back in may.it was over $200.midnight velvet never. Received I also ordered a bed comfortable which is totally horrilbe.please send me a self postage to sent it back it's half flower and the top is all white.people laugh at it.walmart has better items Add comment

  • Jun 23
  • Footwear and Clothing
  • Youngsville, Louisiana
  • Discolored Items
  • 1
  • 1
  • 226

I brought a few item from midnight velvet l the item were bent discolor the chest door will not close I call several time and complain also sent email never got a reply a few month later when to the bank to get aloan for my daughter for collage I was denie because midnight velvet put on my credit that I hav file bankruptcy keep calling them to get it off my credit because is not so they kept... Read more

Was this review helpful? 3 0

Ordered a pair of shoes in WW the shoes were so beautiful but a MW at best. I didnt mind paying 14.00 + to ship them back. The issue was this I received my first call asking if I could make a payment "today", a month later tried to explain to the woman that I had sent the shoes back, next I was asked to give the tracking number, well luckily I live in a small town one post office, they are... Add comment

  • Jun 07
  • Shopping
  • Macomb, Illinois
  • Catalogs
  • 2
  • 2
  • 798

I got a few of their catalogs and one day decided to order a couple of items using the "credit" system they have. Ordering was ok online. Everything was as easy as it could get. My problem started after I hit the send button. One of my items was out of stock and I received several emails about that. It was annoying but the worst was yet to come. Five days later, I got a letter from the mail... Read more

Was this review helpful? 17 0
 
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